Terms and Conditions
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Website and Technology Accessibility Statement
If you have diffculty using or accessing any element of this website or tool, please feel free to call us at 213-533-0120.
or email us and we will work with you to provide the information, item, or transaction you seek through a communication method or that is accessible for you consistent with applicable law (for example, through telephone support).
Goal of being Better For All.
Yellowneon.com desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our users to successfully gather information and transact business through our website.
Whether you are using assistive technologies like a screen reader, a magnifer, voice recognition software, or captions for videos, our goal is to make your use of our website a successful and enjoyable experience.
We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.
Although we are proud of the efforts that we have completed and that are in-progress, we at Yellowneon.com view accessibility as an ongoing effort.
Terms and Conditions
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Yellowneon.com, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Yellowneon.com and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Yellowneon.com and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website.
Applicable Law and Jurisdiction:
This Agreement shall be governed by and construed in accordance with the laws of the United States and of the State of California, without regard to its conflicts of law principles. Any dispute regarding this Agreement shall be resolved in the Courts located in Los Angeles County, California without a jury (which is hereby expressly waived).
Changes to these Terms and Conditions:
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavor to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Yellowneon.com’s rights and obligations to each other.
Make your own custom sign & Custom Text Neon Builder usage terms
All quotes made using custom text neon sign builder programs at Yellowneon.com are the best estimation of the total cost. Yellowneon.com may by giving notice to the Buyer at any time up to seven (7) days before delivery increase the price of the goods to reflect any increase in the cost to Yellowneon.com beyond the reasonable control of Yellowneon.com which increase the cost of the Goods/Services by more than 15% of the quoted price.
Final drawings will often differ slightly from the concept made in the custom builder, normally only marginally but this is because of the way we cut and bend our LED neon to the shape (Handmade). The design on the custom builder will NOT mirror the true design, although we will do our best to get as close as we can. The actual sign shape may vary slightly from the final proof due to the handcrafted nature of the product. Customized and personalized Products are not eligible for returns or refunds.
All signs designed, estimated, quoted and produced on our custom text neon sign builder, via Email and/or text messaging are NOT waterproof . All of our custom led neon signs we produce are intended for indoor use only, and any outdoor usage will be done at your own discretion and expense.
We reserve the right to modify, update, or discontinue Yellowneon.com at our sole discretion, at any time, for any or no reason, and without notice or liability.
Custom Products are made to order. This includes the products in the Website shop section. We aim to deliver your product within 3-5 weeks for standard orders and within 2-3 weeks for express orders. We will make every effort to ensure your purchased product reaches you within the stated timeframe but we make no guarantees as issues can arise that are outside of our control.
Yellowneon.com reserves the right to change our prices at any time up to seven (7) days before delivery.
Yellowneon.com reserves the right to refuse or cancel certain orders at our sole discretion. You will be informed of any such refusal or cancellation within a reasonable timeframe, and a reason for the refusal or cancellation will be provided.
Returns & Refunds:
Customized and personalized products are not eligible for returns or refunds.
Yellowneon.com offers returns and refunds for Store products only. Store products are products that are purchased directly through the Shop section of our Website without any customization or personalization.
For all Store products we offer a return and refund policy with the following conditions:
- All products must be unopened and in their original condition.
- The return must be within 30 days of a purchase.
Our custom-made and personalized signs are handmade to order according to the customer's specific requirements. These unique products are therefore not subject to a 14 day cooling off period and cannot be returned for a refund unless they are damaged or defective upon arrival.
If the products arrive to the Buyer in a damaged state, the Buyer is required to notify the delivery agent and the Seller within 48 hours in writing including photographic evidence of the damage to the products and associated packaging to verify. Failure to comply with this request and timeframe will void the Seller obligations.
Due to the hand rendered nature of the products, they can be subject to variations and slight discolorations. Some variations in color can also occur as a result of the computer screen and printer calibration.
Also, small smudges and glue residues may appear on the LED tube or acrylic background due to the hand crafted manufacturing process. It will not be apparent when lit.
These variations, discolorations, and smudges are not considered as a fault of the products and accepts the potential of such occurrence.
The Buyer shall inspect the products on delivery and shall within 48 hours of delivery notify the Seller in writing of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote. The Buyer shall afford the Seller an opportunity to inspect the products within a reasonable time following delivery. If the Buyer shall fail to comply with these provisions the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage.
Return shipping costs:
- If your Product is defective, Yellowneon.com will cover the cost of the return shipping.
- If the Product is not defective and you have simply changed your mind regarding the purchase, return shipping will be at your own cost.
Please note that the purchaser is fully responsible for any import or custom duty charges.
Custom indoor products include a 12 month warranty which covers electrical components when used appropriately (Indoor use only).
Resolution for defective signs will be dependent on the source of the fault and will be determined between Yellowneon.com and You, the Buyer. Yellowneon.com will either fix, replace or refund the product.
All Content included on the Website, unless uploaded by Users, is the property of Yellowneon.com, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users.
By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission.
Events of Force Majeure:
If a Force Majeure arises so as to wholly or partly prevent or delay either party performing its obligations under the Agreement, the affected party will not be liable for failing to perform this Agreement to the extent that it is prevented from doing so by the Force Majeure; use reasonable endeavors to remove the Force Majeure as quickly as practicable, but shall not be liable to settle any strike, lockout or other labor difficulty on terms not reasonably acceptable to that party; and notify the other party of the Force Majeure, its likely duration and the period (in that party's opinion) of any consequent delays or other relevant events.
Restrictions on Use:
You agree that you will not, and will not assist or enable others to:
- use Yellowneon.com to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of Yellowneon.com;
- use Yellowneon.com to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
- use Yellowneon.com for promotional or commercial purposes, except as expressly allowed in writing by Yellowneon.com;
- use Yellowneon.com in a manner that may create a conict of interest;
- use Yellowneon.com to promote bigotry or discrimination against protected classes;
- use Yellowneon.com to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
- use Yellowneon.com to create or promote pornography or illegal content;
- use Yellowneon.com in violation of the Terms and Conditions or any applicable law;
- modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit Yellowneon.com’s Products or Yellowneon.com Content, except as expressly authorized by Yellowneon.com;
- reverse engineer any portion of Yelloneon.com, except as may be permitted under the law;
- remove or modify any copyright, trademark or other proprietary rights notice on Yellowneon.com or on any materials printed or copied off of Yellowneon.com
- use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index Yellowneon.com or any Yellowneon.com Content without permission from Yellowneon.com;
- reformat or frame any portion of Yellowneon.com;
- take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on Yellowneon.com's technology infrastructure;
- attempt to gain unauthorized access to Yellowneon.com, user accounts, computer systems or networks connected to Yellowneon.com through hacking, password mining or any other means;
- use Yellowneon.com content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");
- use any device, software or routine that interferes with the proper working of Yellowneon.com, or otherwise attempt to interfere with the proper working of Yellowneon.com; make excessive traffic demands;
- use Yellowneon.com to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to Yellowneon.com;
- remove, circumvent, disable, damage or otherwise interfere with any security-related features of Yellowneon.com, features that prevent or restrict the use or copying of Yellowneon.com Content, or features that enforce limitations on the use of Yellowneon.com.
If you breach this term, then Yellowneon.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Yellowneon.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.
Yellowneon.com may include content from and/or links to other websites (each, a "Third Party Site"). We do not control or endorse any Third Party Site, and you agree that we are not responsible for the availability or contents of such Third Party Sites.
No agency, partnership, joint venture, or employment is created as a result of the Terms and Conditions, and you do not have any authority of any kind to bind us in any respect whatsoever.
We may provide you with notices, including those regarding changes to the Terms and Conditions by email, regular mail or postings on Yellowneon.com.
The Terms and Conditions contain the entire agreement between you and us regarding the use of Yellowneon.com, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms and Conditions.
Any failure on our part to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
If any provision of the Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms and Conditions shall otherwise remain in full force and effect and enforceable.
The Terms and Conditions are not assignable, transferable or sublicensable by you except with our prior written consent, but may be assigned or transferred by us without restriction. Any assignment attempted to be made in violation of the Terms and Conditions shall be void.
The section titles in the Terms and Conditions are for convenience only and have no legal or contractual effect.
Warranties, Disclaimers, and Limitations of Liability
Yellowneon.com AND ALL SITE CONTENT IS MADE AVAILABLE TO YOU ON AN "AS IS" BASIS. Yellowneon.com MAKES NO WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO (1) THE OPERATION AND FUNCTIONALITY OF Yellowneon.com, (2) THE ACCURACY, INTEGRITY, COMPLETENESS, QUALITY, LEGALITY, USEFULNESS, SAFETY, AND IP RIGHTS OF ANY OF Yellowneon.com CONTENT, AND (3) THE PRODUCTS AND SERVICES ASSOCIATED WITH Yellowneon.com OR SITE CONTENT. Yellowneon.com FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, THAT YOU OBTAIN FROM Yellowneon.com SHALL CREATE ANY WARRANTY, REPRESENTATION, OR CONDITION NOT EXPRESSLY STATED HEREIN.
Yellowneon.com DISCLAIMS ALL LIABILITY FOR ANY (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (B) LOSS OF PROFITS, (C) BUSINESS INTERRUPTION, (D) LOSS OF OR DAMAGE TO REPUTATION OF Yellowneon.com OR ANY THIRD PARTY, OR (E) LOSS OF INFORMATION OR DATA.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THE LIMITATION OR EXCLUSION OF IMPLIED WARRANTIES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU RESIDE IN SUCH A JURISDICTION, THE ABOVE LIMITATIONS SHALL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.